To achieve long-term success with their XaaS portfolio, IT vendors need to ensure customers realize value throughout the lifecycle. IT vendors must be clear about the experiences they want to create with customers throughout the lifecycle, and the roles they need their partners to play to achieve business growth and scale. As a TSIA Consulting Alliance Partner, nVision has helped leading IT vendors develop their customer experience strategies. Bring nVision’s experience and subject matter expertise to formulate or optimize your XaaS customer engagement framework and to define partner roles and capabilities required throughout the lifecycle that will accelerate your XaaS business growth and scale.
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